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Accepted methods of payment (156 views)

Webserve currently accepts the following forms of payment: Amex MasterCard PayPal Visa Please note: PayPal's echeck feature takes 14 days to process; we cannot activate your account until PayPal notifies

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Ecommerce: setting up your online store (184 views)

The best way to answer this question is through a quick checklist of what you need to set up an ecommerce website. There are five

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How to open and access support tickets (126 views)

To easily update or check the status of a Webserve support ticket, visit the Customer Care Centre for your region:  Canada: www.webserve.ca/support/customer-care United States:...

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Updating your Webserve account credit card info (139 views)

You can easily update the credit card information associated with your account through your secure online billing account: Go to the Customer Care Centre for your

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How to pay your Webserve invoices (345 views)

To make a payment on your account, please follow these steps: Go to the Customer Care Center for your region: Canada: www.webserve.ca/support/customer-care United States:...

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How to view your Webserve invoices (235 views)

In order to check the invoices on your account, please follow these steps: Log into our billing system with the information you were given in the

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What to do if you did not receive your Login Information email (91 views)

If your account is paid in full and you have already received a receipt and order confirmation from us, you should receive an automatically generated

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How to claim your Facebook Ad Credit (64 views)

To get your Facebook Ad Credit of $50, simply visit the following link: Canada: http://www.webserve.ca/newclient#facebook United States: http://www.webserve.com/newclient#facebook Sign up today to use...

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Login issues: Forgotten account password (9087 views)

If you lose your billing login information, you must reset your password. Please follow these steps: Visit your billing site: Canada: https://billing.webserve.ca United States:...

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How to submit a support ticket (185 views)

Webserve customers must visit the Customer Care Centre for their region in order to submit a support ticket. Click on the following link: http://www.webservesupport.com/go/submit-ticket.shtml Click on...

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How to access support tickets (138 views)

Webserve customers must visit the Customer Care Center for their region in order to review an existing support ticket. Visit your customer care center: Canada: http://www.webserve.ca/customer-care...

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Your primary Webserve email address (118 views)

It is critical the primary email address Webserve has on file for you is not one you set up through your Webserve account. For example, if

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A Great Ecommerce Site...From the Customer’s Point of View (345 views)

If you are running an ecommerce business, you know how important it is to have a well-designed and well-serviced website. Here are some key elements of

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All about social engineering hacking (545 views)

What is social engineering hacking? We’ve had a few queries, actually, from clients looking for information about social engineering hacking and how they can prevent it. Social

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A Great Ecommerce Site...From the Customer’s Point of View (393 views)

If you are running an ecommerce business, you know how important it is to have a well-designed and well-serviced website. Here are some key elements of

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